Frequently Asked Questions

Yes, THesis Hotel is pet-friendly. Upon check-in, there is a $150 fee for each pet as well as a $250 refundable security deposit required. Our THesis Pet Life program features dog beds and bowls. Please call or email us prior to your arrival if you are bringing a furry friend.

• Valet parking is available for $39 per night to hotel guests. Self-parking is available at the parking garage of THesis Residences for $36 per night; fees for hourly self-parking are advertised on-site and are subject to change. The parking garage is open from 6 am – 11 pm. Between 11 pm – 6 am, you may valet or call (305) 667-5611 for assistance.

Yes, towel service and COOLA sunscreen are always available at the pool terrace.

Wi-Fi is available in all common areas and guestrooms.

Yes, guests have access to our 24-hour laundry room located on the fourth floor near the elevators. Guests can use their room key to access the room, equipped with coin-operated washers and dryers. One full wash or dry cycle costs $1.50 — see the front desk to exchange for quarters.

We have a sundry shop in our lobby with all the necessities as well as other favorites from local vendors . Publix and CVS are within a 10-minute walk, and Whole Foods is a 5-minute drive from THesis.

Yes, the complimentary shuttle service is available Monday – Friday, between 7 am – 8 pm. The shuttle loops approximately every 20 minutes between THesis Hotel Miami > UM Metrorail Station > Life Time Coral Gables

We’re pleased to provide an array of tailored services and thoughtful amenities as part of your guest amenity fee. $27 plus tax per day conveniently added to your folio, each guest is ensured an effortless, relaxing, and memorable stay that includes:

• $20 food and beverage credit per day
• Welcome signature cocktails (up to 2)
• One-hour bike rental per day per guest (up to two guests)
• Yoga classes
• Bottled water (2) per day

In partnership with Soothe, the on-demand wellness provider, THesis Hotel Miami offers an extensive selection of rejuvenating spa services customized for each guest. Find relaxation and creative exploration in your guestroom or suite with in-room massages, facials, blow outs, manicures and more. For more information or to request an appointment, you may contact the Front Desk for assistance.

Yes, you can ship a package to the hotel as long as you have an upcoming reservation. The package should be addressed to the same name used when making a reservation. See pricing for packages below:

• • 0.1 lbs to 20 lbs – $5
  • 21 lbs to 50 lbs – $15
  • 50 lbs to 50 lbs – $25

THesis offers a group rate for bookings of 10 rooms or more. Group rates need to be quoted and handled by the sales team on an individual case basis. Please contact us for more information.

Coral Gables is about seven miles from Downtown Miami or approximately a 20-minute drive from THesis Hotel.

THesis Hotel is home to two top Coral Gables restaurants by renowned Chef Niven Patel: Orno and Mamey. Other dining options include the rooftop terrace and bar and convenient room service. Room service breakfast is available daily from 7:00 am – 10:30 am, and lunch and dinner are available on weekdays from 11:30 am – 10:00 pm and weekends from 11:30 am – 11:00 pm. Hours are subject to change.

Yes! THesis Hotel has multiple recurring activations like yoga classes, happy hours, and live music. Visit THesis Life for the latest information on hotel programs and local events in Coral Gables and Miami.

Yes, THesis Fitness includes state-of-the-art equipment, weight stations, free weights, and strength training accessories. Our fitness center is located on the 3rd floor and is open 24 hours.

Gift cards can be purchased in increments of $100 from $100 to $500.

The purchase value of your gift card never expires.

You can apply gift cards to room rate charges by simply presenting your gift card at check-out to apply towards eligible charges.

Guests can use these towards reservations booked via the hotel’s website or by calling the hotel directly. Gift cards cannot be applied towards bookings made on a third-party site, such as Expedia. Gift cards cannot be redeemed for restaurant, in-room dining, parking, taxes, fees, or other charges.

No, gift cards are only redeemable at the hotel where it was purchased. The hotel name is displayed on the gift card.

Yes! You can purchase a gift card that will be sent to your recipient’s email address.

Our gift cards are electronic only. They can be presented via mobile device or via printout for redemption. Physical gift cards are not available.